Overview

Gael’s commitment to ensuring our clients achieve the very best results from their investment in us and Q-Pulse begins before a sale is made with personal case analysis through to our full suite of professional services encompassing implementation, customisation, configuration, training and providing ongoing support.

Our services and support team has comprehensive knowledge and understanding of compliance issues and requirements enhanced by a broad experience of deploying Q-Pulse across a vast range of industries and organisations, all of which equips us to offer you first-class, relevant services. For organisations in the Healthcare and Life Sciences sectors, we also offer services to help with validating software.

With Q-Pulse we have developed a system that encourages ownership of the compliance management system across your organisation. To take full advantage of your investment and empower your organisation requires an understanding of Q-Pulse and its capabilities. Our training offerings are designed to educate to an appropriate level that ensures users can quickly and easily exploit Q-Pulse and its features.

	Implementation While our solutions are designed for ease of use and implementation, we recognise that your unique system may require a degree of custom implementation by our team. Our in-house implementation specialists have years of technical implementation experience to help you optimise your Q-Pulse investment. Find out more about Implementation
	Training With Q-Pulse we have developed a system that encourages ownership of the compliance management system across your organisation. To take full advantage of your investment and empower your organisation requires an understanding of Q-Pulse and its capabilities. Our training offerings are designed to educate to an appropriate level that ensures users can quickly and easily exploit Q-Pulse and it’s features. Training courses are offered at our training facilities or can be delivered at your facility and tailored to your specific requirements and environment. Find out more about Q-Pulse Training
	Support Gael’s Technical Support team takes pride in providing exemplary quality of service to ensure you can make the most efficient use of Q-Pulse. We have high expectations and this is portrayed in our standards of service. You are guaranteed a response to your query within 2 hours. Our support team are extensively trained and experienced with Q-Pulse and operating environments enabling them to offer accurate and comprehensive support to enable rapid resolution of issues. Furthermore you will also be assigned a dedicated account manager who will be your principal relationship contact. They will facilitate your implementation process and ensure that you obtain the optimal results from your investment. Find out more about our Support services
	Validation When operating in regulated sectors such as healthcare and life sciences, you may be required to validate any new software system you are introducing to your production environment. To help achieve this, companies can turn to Gael for help and support in their validation process. Click on the link below to discover how our services can reduce your validation costs and ensure compliance with key regulations. Find out more about our Validation services
	Success Stories Success stories are testimonials given by customers that attest to the effectiveness of Gael services, from installation, customisation and configuration to training, support and Academy. Click on the link below to discover how our services can add significant value to your organisation’s Q-Pulse project. Find out more about the success of our services

Overview

SERVICES