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MountainStar Blood Services
Based at Ogden Regional Medical Center in Ogden, Utah, MountainStar Blood Services is an FDA-licensed blood center that supplies blood products to the Medical Center as well as to 7 local hospitals within the regional hospital network. When MountainStar needed a solution that would enable them to maintain regulatory compliance, they chose Q-Pulse from Gael Ltd. |
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The University of Utah
Based at the University of Utah in Salt Lake City, the Cell Therapy Facility is an FDA-registered stem cell processing laboratory that processes human cells, tissues, and cellular and tissue-based products (HCT/Ps) for 3 major local hospitals. When the Facility needed a solution to maintain and improve the management of quality processes, including document control, they chose Q-Pulse from Gael Ltd. |
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ELH NHS Trust
East Lancashire Hospitals NHS Trust provides high quality healthcare services for more than half a million people across East Lancashire and the surrounding area. When the Department of Clinical Laboratory Medicine within ELH NHS Trust required a centralised, customisable software system that could support them in maintaining and improving their quality management programme, they chose Q-Pulse from Gael Ltd. |
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airBaltic
Increased pressure to comply with industry standards, as
well as Latvia’s entry to the EU required airBaltic, Latvia’s national
airline, to implement an electronic system for the secure storage,
retrieval and analysis of documents and data. |
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European
Air Transport (EAT)
EAT, Europe’s largest independent cargo carrier, required to implement
an electronic system to enhance the efficiency of their auditing activities
and management review, as well as to provide an overview of management
activities. |
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Serco
To satisfy contract and standard requirements at RAF Cranwell, Serco,
one of the world’s leading service companies, required an effective
automated solution that would help with the Quality Management of
their approvals. |
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TUI
Airlines Management
As the central management and coordination division for activities
within the TUI Airlines Group (TAG), TAM required an effective standardising
tool to align different quality management systems (QMS) within the
6 airlines owned by TAG. |

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The
Caledonian Cheese Company
To achieve recertification to ISO 9001:2000 and demonstrate compliance
with EFSIS, CCC, one of the UK's largest manufacturers of cheese and
related products, required a comprehensive QMS to achieve greater production
efficiencies. |

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Elmira
Poultry Inc.
To demonstrate their commitment to quality, processed poultry producers
Elmira Poultry wished to streamline the management of their HACCP and
Quality programs as well as enhance the efficiency of their document
control process. |

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Pasta
Foods Limited (PFL)
PFL, the UK’s largest manufacturer of dried pasta, required to
enhance the efficiency of their document control process, accelerate
the resolution of customer complaints and streamline their follow-up
process for non-conformances. |
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Podravka
Food Industries
As Eastern Europe’s largest food production company, the Podravka
Group required to enhance the efficiency of their document control process
to maintain ISO 9001:2000 certification and HACCP verification. |
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Capita
Symonds
An expanding customer base combined with increased regulation and compliance requirements meant that staying focussed was becoming more challenging and time consuming for Capita Symonds. Using MindGenius business mapping software, which is now part of the Q-Pulse solution. They improved their personal effectiveness and helped lay the foundations for even better end results to projects. |

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CTS
Interconnect Systems
As market-leading designers and manufacturers of communications and
automotive components, CTS required secure storage and retrieval for
documentation and records in order to satisfy several QMS, safety
testing and product approval requirements, as well as customer assessments. |

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Cylon
Controls
As Europe’s biggest manufacturer of building management systems, Cylon
Controls required an integrated quality management solution to enhance
the effectiveness of document control as well as the efficiency of
non-conformance tracking and control. |

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Logistics
Insight Corporation
LINC design and manage both dedicated and integrated distribution
systems. Shifting standards in the automotive industry accelerated
LINC's efforts to achieve ISO 9001:2000 registration. LINC wished
to achieve complete control over their QMS and improve communication
throughout their facilities. |

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The
Student Loans Company
With a paper-based quality management system (QMS) that required over
15 hours per week to be spent on document control functions, the Student
Loans Company required to replace their system with an efficient electronic
QMS. The SLC implemented Q-Pulse as an integrated eQMS that would
facilitate compliance with ISO 9001:2000. |
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Coventry
Radiotherapy and Oncology Centre
Government recommendations to comply with national standards required
CROC, part of one of England’s largest hospital trusts, to simplify
the implementation, co-ordination and management of their QMS. |
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North
East Wales NHS Trust
NEW NHS Trust required a management system that would ensure the review,
quality assurance and distribution of all Trust documentation, and
would enable the Trust to meet an increasing number of internal and
external standards. |
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St
Vincent's University Hospital
To satisfy the requirements of Clinical Pathology Accreditation (CPA),
the Pathology department at St Vincent’s required an integrated management
system that would enable them to access all documentation as well
as to affirm their commitment to quality. |